CLICK HERE FOR REGISTRATION FORM

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HOW TO REGISTER & CLASS INFORMATION:
 
1.From the LBW, LLC home page, select 'Classes' and choose your option of class. Class information, handouts and schedule is posted. The schedule will indicate next to the date if a class is still available for registration- it will state OPEN if it is available or FULL if registration has closed. Do not submit a registration form for a class that is full! Please call our office if you would like to have your name placed on our waiting list.
 
2.If there is an opening for the class you would like, please download a registration form and send it in to our office via mail or fax with a $25 deposit. There will be a credit card authorization form in the registration information or you may send a check. Please make checks payable to LBW, LLC.

 3.You will not be confirmed for a course until a completed registration form and $25 deposit has been received by our office. Once we have received your registration form and $25, please allow a few days and we will email or mail you a confirmation letter confirming the details of the course with you. If the class you are signing up for has filled before your registration was received by our office, we will call you ASAP to let you know which other dates are available. 
 
4.Once you have received your confirmation letter, you will need to download, either from work or home, the class handouts from our website.

 5.If you have sent in your registration form and deposit and for some reason didn’t receive an email or mailed confirmation letter and you have not heard from us, you need to call! Do not wait until the day before a class to find if out if you have been confirmed or why you never received any information. 
 
6.You must have a supervisor’s signature on your registration form if you work for one of our contracting agencies (view page 3 of registration form) OR you will be expected to pay for the class in full when you arrive.
 
 7.On the day of your course, if you are responsible for payment, we will return your deposit and then ask for full payment by either Visa, Mastercard, debit, cash or money order. No personal checks will be accepted for payment of course.
 
8 If you fail a class, you have up to 30 days to retake the class at no charge. After that, you will be required to pay full fees for another class. 
 
9.When our classes are full for the month, we will try to add courses.  Occasionally, this is not possible due to other obligations we have. We have a waiting list for classes and if there’s a cancellation we will call the people on the waiting list to let them know there is an opening in the class they want.
 
10.Please know that we do not have normal business hours. Emails and phone calls are returned in a timely manner unless it’s a weekend or the office is closed. If we are out of the office for an extended period of time, we leave a message on our machine stating that. A home or cell phone number would be helpful as a call back number. 
 
11.Our classes start to fill up 1-2 months in advance so early registration for classes is a must. 
 
12.We suggest you bring a pen and paper for note taking and for the written exam.
 
13.You may find our classroom to be cold. We would advise that you bring a sweater or jacket with you to class.
 
CANCELLATION & RESCHEDULING POLICY:
 
If you are unable to attend your scheduled course and you need to cancel or reschedule for a different date, please call AT LEAST 24 HOURS IN ADVANCE. We will deposit your check or charge your credit card if the proper 24 hour notice is not given. If you call our office 24 hours before your scheduled course and we are unable to answer the phone, PLEASE LEAVE A MESSAGE. We will document the time of your message and return your call promptly to get you rescheduled. You are allowed to reschedule a course no more than 3 times with your $25 deposit. If you need to reschedule more than 3 times, you will lose your first deposit and we will require that you submit a new deposit for future registration.